Contact Us

Order Inquiries & Return Requests

Email us at orders@cleva-na.com to request an update on your shipment or to initiate a return request. Please do not call the phone numbers listed on this website to inquire about an order, as phone representatives do not have access to this information.

Frequently Asked Questions

For information about product features, and answers to help you resolve common issues take a look at our FAQ page.

Parts Inquiries

To order parts not available on this website or to inquire about a missing part, please call us at 1.866.384.8432. Canadian consumers should call 1.855.645.4115 to order parts.

Warranty Information

Learn more about our warranty policy and submit a warranty authorization request HERE.

Product Registration

Your registration helps us handle customer service and warranty inquiries more efficiently. Register your product today!

Operator's Manuals

To find the operator's manual for your product, go to our Operator's Manuals page.

Shipping

We strive to make shipping & returns a hassle-free process. Please view our Shipping & Returns page for instructions and policy information.

Contact Us

Do you still have questions? Complete the form on the right or call us at  1.866.384.8432  between 8:00am and 5:00pm EST Monday - Friday. We’re happy to help!

Headquarters

Vacmaster
601 Regent Park Ct
Greenville, SC 29607