Warranty Information

We take pride in producing a high quality, reliable product. That's why Vacmaster Wet/Dry Vacs carry a limited warranty on the power head, tank, and attachments against defects in material or workmanship from date of purchase. The length of the limited warranty varies according to the specific tool and usage. See below for details.

Product

Under Normal Household Use

Under Commercial, Industrial, or Rental Use

Vacmaster Wet/Dry Vacs

   

Factory Limited Warranty

2 Years

90 Days

Vacmaster Professional Wet/Dry Vacs

   

Factory Limited Warranty

3 Years

90 Days

Vacmaster Industrial / HEPA Wet/Dry Vacs

   

Factory Limited Warranty

1 Year

1 Year

Cleva Industrial Wet/Dry Vacs

   

Factory Limited Warranty

1 Year

1 Year

Cleva Ash Vacuums

   

Factory Limited Warranty

2 Years

90 Days

Armor All Utility Vacs (except AA12V1 & AA12V1 0902)

   

Factory Limited Warranty

2 Years

90 Days

Armor All Utility Vacs AA12V1 & AA12V1 0902

   

Factory Limited Warranty

1 Year

N/A

Non-consumable parts have a 90-day limited warranty under normal household use.

Returning Product for Warranty

  • Dated proof of purchase or receipt is required for warranty service.
  • Please register your product on the Product Registration page. Here you can upload your proof of purchase or receipt and we'll have it on file.
  • Contact Customer Service at (866) 384-8432 or submit a Warranty Authorization Request to initiate the warranty process.
  • Shipping and processing fees may apply.

Not Covered by Warranty

  • Any part that has become inoperative due to misuse, negligence, direct/indirect abuse, accidents, improper maintenance, repairs or alterations;
  • Consumables such as cartridge filters, cloth filters, dust collection bags, foam filter sleeves, and cloth filters;
  • Normal wear and tear of parts and attachments, such as hose, nozzles, or casters;
  • Normal deterioration of the exterior finish due to use or exposure;
  • Any product where serial number/data label is tampered with or removed;
  • Any product purchased from an unauthorized retailer.

This warranty gives you specific legal rights, and you may have other rights which vary from state to state.